Contact Us

You may contact the Office of the Secretary by telephone at 1-502-564-0372 or fax at 1-502-564-5959.
You may send a letter to the Office of the Secretary, 500 Mero Street., 4th floor, Frankfort, KY 40601.

To reach us by e-mail, please fill out the information below.

If you have a question that is related to your specific Unemployment Insurance case, please go to​

You will see a red "Email your UI Question to: UI Questions" near the top. Click the “UI Questions” link. Fill out the form on the next page for assistance and click on the blue “Submit” button at the bottom of the form. In the “What is your Unemployment Insurance claim question,” please start with a one or two word heading about your question, such as “March Claim” or “ID Docs” to help us serve you quicker. Then state your Unemployment Insurance question in the box. Thank you.​

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