Find a Kentucky Career Center

The Kentucky Career Center (KCC) is housed under the Kentucky Education and Workforce Development Cabinet. Click here to find the nearest Kentucky Career Center location.

For more details about filing for unemployment insurance benefits, click here. To file a claim (new or reopen an existing claim): visit or call 502-875-0442.  For general UI support call 502-564-2900.  For help with Focus Career by calling 502-564-0871.

Important Notice Regarding Claims System Outage (April 6, 2018):

If you were required to complete an eligibility review and were unable to do so due to our system outage, please print and complete the following forms: 

Pay Order Form.pdfPay Order Form

Eligibility Review.pdfEligibility Review

BackdatingClaim.pdfBackdating a Claim

Return your completed documents to UI staff by email  by fax 502-564-0065 or by mail at:

Unemployment Insurance Assistance Line
275 East Main Street  2EC
Frankfort, KY 40601